About Us

1. About This Page

This page provides an overview of the website’s general positioning, main product focus, and related service information.
Its purpose is to help visitors better understand how the platform operates and what aspects are emphasised during browsing and purchasing.

2. Operational Focus

Day-to-day operation and product presentation are typically arranged around a number of practical considerations rather than fixed statements.

Clear presentation of pricing
Product prices are shown on individual product pages and reviewed again during checkout.
Any cost elements related to an order are presented within the ordering flow to allow for checking before confirmation.

Practical use alongside design
Product listings usually reflect both functional structure and visual appearance, with reference to common usage scenarios and everyday suitability.

Streamlined browsing
Category structure and page layout are organised to support clearer navigation, making it easier to compare different products and identify suitable options.

Awareness of quality and standards
During design references and sourcing, attention is generally given to relevant safety and quality considerations applicable to the product type.

3. Product Scope

The website focuses primarily on furniture and related items.
Product offerings include, but are not limited to, the following categories and product types:

• Armchairs and chairs

• Display cabinets and drawer units

• Carports

• Cat trees

Specific product details, including dimensions, materials, and configurations, are provided on individual product pages.
Product listings may be updated or adjusted over time based on availability or operational requirements.

4. Pricing and Delivery Information

Orders placed through the website are generally subject to the following conditions:

• Order totals are based on the amount shown on the checkout page

• Where applicable, prices may include UK VAT

• Certain orders may be delivered under duty-paid arrangements

• Delivery timeframes shown on the website are estimates and may be affected by logistics planning, weather, or other external factors

Further details can be found in the Delivery Policy and related pricing information pages.

5. Consumer Rights and After-Sales Information

Where relevant conditions are met, requests for returns, refunds, or exchanges may be submitted in line with published policies and applicable UK consumer protection requirements.

If issues arise during use or after delivery, after-sales handling is assessed based on the specific circumstances and available guidance.
Support is provided during published working hours, and response times may vary depending on the nature of the enquiry.

Nothing on this page limits statutory consumer rights.

6. Privacy and Data Use

Operation of the website and related services may involve the handling of personal data, including but not limited to the following practices:

• Use of encryption methods such as TLS or SSL to reduce transmission risk

• Data collection and use in line with UK GDPR and the Data Protection Act 2018

• Information generally used for order handling, communication, and operational purposes

Further details are available in the Privacy Policy and Cookie Policy.

7. Contact Details

For enquiries relating to products or services, the following contact details are available:

Address: 5456 NW MOORHEN TRL APT 201, PORT SAINT LUCIE, FL 34986-3706
Phone: +1 (914) 924-5638
Email: studio@roomglowz.com

Support Hours:
Monday to Friday, 09:00–12:30 and 14:00–18:00 (CET)

8. Additional Notes

Website content may be updated from time to time due to operational adjustments, product changes, or regulatory developments.
Before using related services, reviewing the relevant pages is recommended to ensure the most current information is referenced.