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Other Legal Information

1. Purpose of This Page

This page provides additional legal information relating to pricing presentation, payment methods, delivery arrangements, after-sales handling, and data protection matters.
Its aim is to offer users a general understanding of how the website operates before an order is placed.

Nothing on this page limits or replaces statutory consumer rights available under UK law.

2. Service Scope and Basic Details

The information outlined here generally covers the following points:

  • Website address: https://roomcraftz.com

  • Intended audience: users primarily located in the United Kingdom

  • Price display: product prices are based on the final amount shown at checkout

  • Cost structure: where taxes or other known charges apply, they are presented during the order process or at checkout

Where applicable, relevant charges are shown before order confirmation to support review and understanding.

3. Delivery and Fulfilment Arrangements

Delivery methods depend on the order details and the destination address provided. Typical arrangements may include:

  • Dispatch location: United States

  • Logistics providers: services such as UPS, DHL, or FedEx may be used depending on the order

  • Order handling: once payment is confirmed, orders usually enter processing during standard working hours

  • Delivery timeframe: delivery within the UK generally takes 7–15 working days, with longer times possible for remote areas

Actual delivery times may vary due to carrier scheduling, weather conditions, or other external factors.

4. Pricing and Tax Information

Key points relating to pricing and taxes include:

  • The payable amount is based on the value shown on the order confirmation page

  • Product prices may include applicable UK Value Added Tax

  • Where Delivered Duty Paid arrangements apply, import-related costs are generally included in the displayed price

  • Known charges are shown at checkout to support clear price presentation

5. Returns and After-Sales Matters

Requests for returns, refunds, or exchanges are typically assessed based on factors such as:

  • The type and condition of the product

  • The stage of the order at the time of the request

  • The nature of the issue reported

Detailed procedures and conditions are outlined in the Returns and Refunds Policy.
This section does not affect consumer protection rights under UK law.

6. Payment Methods and Information Protection

Payment handling and information security usually involve the following practices:

  • Transactions are processed by third-party payment providers meeting recognised security standards

  • Full card numbers or sensitive payment details are not intentionally retained

  • HTTPS encryption is generally used to reduce data transmission risks

  • Personal data processing follows the Data Protection Act 2018 and UK GDPR

7. Support and Enquiries

For further assistance, users may:

  • Review the relevant policy pages published on the website

  • Submit enquiries using the published contact details during support hours

Handling time and response may vary depending on the nature of the request and the information provided.

8. Governing Law and Dispute Resolution

Matters arising from the use of the website or related services are generally governed by the laws of England and Wales.
Where disputes arise, resolution through communication is encouraged before seeking recourse through courts with appropriate jurisdiction in the United Kingdom.

9. Privacy and User Rights

Under applicable UK and European data protection frameworks, users may have certain rights, subject to legal conditions, including:

  • Access to personal information relating to them

  • Requests for correction of inaccurate or incomplete data

  • Requests to restrict or delete information where permitted by law

Requests relating to these rights may be submitted using the contact details listed below.

10. Contact Details

If you have questions regarding this Other Legal Information page or related matters, you may contact us using the following details:

Address: 5456 NW MOORHEN TRL APT 201, PORT SAINT LUCIE, FL 34986-3706
Phone: +1 (914) 924-5638
Email: studio@roomglowz.com

Support Hours:
Monday to Friday, 09:00–12:30 and 14:00–18:00 (CET)